Responsible Gambling at Hellspin
At Hellspin, we are committed to providing a safe and enjoyable gaming environment. We believe that gambling should remain a form of entertainment, never a source of stress or financial difficulty. Our responsible gambling policy is designed to help players stay in control of their gaming habits.
Our Commitment to Player Safety
Hellspin takes proactive steps to promote responsible gambling across the platform. We provide tools and resources so every player can make informed decisions about their gaming activity. We strictly prohibit underage gambling and take measures to verify the age and identity of all registered users.
Self-Management Tools
We offer several features to help you manage your gambling activity:
- Deposit limits — set daily, weekly, or monthly caps on how much you can deposit
- Loss limits — control the maximum amount you are willing to lose within a set period
- Wagering limits — restrict the total amount you can wager over time
- Session time limits — receive reminders or automatic logouts after a specified duration
- Cooling-off periods — take a short break from gambling for a defined timeframe
- Self-exclusion — temporarily or permanently block access to your account
These tools can be accessed through your account settings at any time.
Recognising Problem Gambling
It is important to be aware of signs that gambling may be becoming a problem. Ask yourself the following questions:
- Do you spend more money or time gambling than you intended?
- Do you chase losses by continuing to play after losing?
- Has gambling affected your relationships or daily responsibilities?
- Do you feel anxious or irritable when not gambling?
- Do you borrow money or sell possessions to fund gambling?
- Do you hide your gambling activity from others?
If you answered yes to any of these, we encourage you to seek support immediately.
Available Support Resources
Several organisations provide free, confidential help for individuals affected by problem gambling:
Get Bonus up to €220 + 170 Free Spins!| GamCare | Counselling and support services for problem gamblers |
| Gamblers Anonymous | Peer support through group meetings worldwide |
| Gambling Therapy | Online support and advice available globally |
Tips for Responsible Gambling
- Set a budget before you start playing and stick to it
- Never gamble with money you cannot afford to lose
- Take regular breaks during gaming sessions
- Avoid gambling when feeling stressed, upset, or under the influence of alcohol
- Treat gambling as entertainment, not a way to make money
- Use the self-management tools available on the platform
Underage Gambling Prevention
Hellspin strictly prohibits anyone under the legal gambling age from creating an account or placing wagers. We carry out identity verification checks and reserve the right to close any account found to belong to a minor. We also recommend using parental control software to prevent minors from accessing gambling websites.
Contact Us
If you have questions about responsible gambling or need assistance with any of the tools mentioned above, please reach out to our customer support team. We are here to help you maintain a safe and enjoyable experience at Hellspin.